Packages are generally dispatched within 2 days after receipt of payment and are shipped via UPS with tracking and drop-off without signature. If you prefer delivery by UPS Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.
Customer satisfaction is important to us and we hope that you are happy with your purchase from Beauty Guard SPA. If, however, you are dissatisfied with your purchase and you wish to return anything bought from us, we will refund or exchange a product provided it is returned in a fully re-saleable condition.
Any purchases returned that have been unpackaged, opened or damaged will not be refunded, replaced or exchanged.
Returns should be made within a reasonable time (usually 28 days) and in original, undamaged packaging.
Please send returns to the address as stated on the footer of our website www.beautygua-rd.com.
If you wish to discuss your purchase or return an item, you can contact us on the telephone or email as shows on the header of our website www.beautygua-rd.com.